As Impression Solutions Inc. (ISI) celebrates its 25th anniversary, it’s more than just a company milestone; it’s a testament to the power of partnership. For the past quarter-century, ISI has been committed to helping imaging dealers thrive by delivering the technology, programs, and support they need to grow their businesses.
In that time, the print industry has evolved at an unprecedented pace. We’ve gone from bulky monochrome copiers to sleek, cloud-connected multifunction devices that are faster, smarter, and more sustainable than ever. At the heart of this evolution are two brands that have been cornerstones of the ISI portfolio: Epson and Kyocera.
Let’s take a closer look at how these two innovators have shaped the industry and how ISI has helped dealers leverage these advancements to stay competitive and profitable.
Epson: From Precision Printing to Dealer Growth Opportunities
Epson has always been a brand that pushes the boundaries of what print can do, and over the past 25 years, its innovations have helped dealers expand into new markets and deliver greater value to their customers.
Early 2000s: Building on a Legacy of Precision
In the early 2000s, Epson continued to refine its Micro Piezo printhead technology, which uses piezoelectric elements instead of heat to precisely control ink droplet placement. This provided exceptional print quality, improved device reliability, and set Epson apart from their competitors.
The company also led the way in high-resolution and six-color printing, introducing the world’s first 720 dpi color inkjet printer and later pioneering photo-quality printers. For dealers, this meant new opportunities to serve creative professionals and industries that required premium output.
And with devices like the Stylus Pro 9500 large-format printer and the TM-H5000 hybrid printer, Epson allowed dealers to tap into growing markets, from architecture and design to retail and hospitality.
Mid-2000s to Today: Expanding Dealer Capabilities
Epson’s innovation over the past two decades has created powerful new opportunities for dealers:
- PrecisionCore printheads: Delivering high-speed, high-quality printing for office and production environments.
- Industrial printhead development: Allowing dealers to enter specialty printing markets and diversify their portfolios.
- Epson 25 Renewed: The company’s commitment to sustainability, which helps dealers meet growing customer demand for eco-friendly print solutions.
These innovations helped dealers build recurring revenue streams and offer environmentally responsible solutions their customers value.
Kyocera: Building Sustainable, Dealer-Friendly Solutions
Like Epson, Kyocera has made enormous strides in the past 25 years, transforming from a printer manufacturer into a document solutions leader.
Early 2000s: The Mita Acquisition and ECOSYS Growth
In 2000, Kyocera acquired Mita Industrial Company, forming Kyocera Document Solutions and dramatically expanding its capabilities in the copier and printer markets. This was a game-changer for dealers, who suddenly had access to a wider range of products backed by Kyocera’s expertise in electronics and materials.
The ECOSYS line, launched in 1992, continued to evolve with the introduction of A3 and A4 color printers and multifunction devices. ECOSYS devices were known for their long-life components, reducing service needs, cutting costs, and improving dealer profitability.
Milestones That Redefined the Dealer Offering
Kyocera’s focus on innovation created several key milestones for dealers:
- 2001: First ECOSYS A3 color printer, broadening dealers’ ability to serve enterprise clients.
- 2010: First A4 color multifunction printer, helping dealers capture desktop MFP opportunities.
- 2012: 20th anniversary of ECOSYS, highlighting Kyocera’s leadership in sustainable printing.
Devices Designed for the Modern Businesses
With advanced security features, integration with cloud platforms, and workflow optimization tools, Kyocera has positioned itself as a trusted partner for dealers looking to compete in a connected, hybrid-work world.
ISI: A Value-Added Distributor Driving Dealer Success
As a national Epson and Kyocera distributor, ISI’s mission for 25 years has been to empower imaging dealers with more than just products. Through comprehensive support, training, and tailored programs, ISI acts as a strategic partner helping dealers expand their offerings, strengthen customer relationships, and grow their businesses.
- Access to cutting-edge Epson and Kyocera products: helping dealers meet the needs of a wide range of markets.
- Sales and technical training: equipping dealer teams with the knowledge to position and support complex solutions.
- Marketing and sales support: including co-marketing programs to help dealers grow their customer base.
- Flexible logistics and fulfillment options: ensuring dealers get what they need when they need it.
These value-added services empower dealers to expand their offerings, strengthen customer relationships, and remain competitive in a rapidly evolving marketplace.
At ISI, our goal is to deliver the best products, tools, programs, and expertise to help our dealers succeed.
What This Evolution Means for Dealers
Every advancement Epson and Kyocera have made over the past 25 years has created new ways for dealers to grow their business
- Higher margins through sustainability: Long-life components and energy-efficient designs mean fewer service calls and better profitability.
- Recurring revenue: From consumables to workflow software, today’s devices create long-term revenue streams for dealers.
- Differentiation in competitive markets: Cloud-ready, secure devices allow dealers to position themselves as trusted technology partners, not just hardware providers.
25 Years Behind Us, Endless Opportunities Ahead
As ISI celebrates 25 years, it’s clear that this milestone isn’t just about our journey, it’s about the success of our dealer partners. By connecting them with the innovative solutions from Epson and Kyocera and backing them with unmatched support and expertise, ISI is proud to help dealers thrive in an industry that never stops evolving.
Here’s to the next 25 years of progress, partnership, and dealer success!
About ISI
Impression Solutions Inc. is a value-add, full-service distributor of printing and imaging solutions. ISI offers their dealers, resellers and their end users unparalleled service and support as an OEM full line authorized distributor of Kyocera monochrome and color printers, MFPs, Wide Format Printers, printer accessories, printer supplies and customized printing solutions.
Recent launches include Virtual Inventory Services and IS Docs, a turnkey Document Management program for Imaging Dealers to grow their monthly recurring revenues (MRR).
ISI maintains a full inventory of over 2,200 SKUs of printer products ready for same-day shipment from their 35,000 square feet of warehousing space in 5 distribution centers from coast to coast.
