As we move into 2025, technology trends are transforming how small and medium-sized businesses (SMBs) operate, connect, and grow. For dealers, understanding these trends can help you guide your clients toward strategic investments that will drive productivity and security in the year ahead.
Here are the top technology trends every SMB should have on their radar this coming year:
1. AI-Enhanced Document Processing: The integration of AI in multifunction printers and document management systems has transformed basic scanning into intelligent data extraction. Modern MFPs can now automatically categorize documents, extract key information, and route files to appropriate workflows – reducing the need for manual data entry. For your SMB customers, this means faster processing of invoices, contracts, and forms.
2. Cloud-First Print Infrastructure: The shift to cloud-based print management continues to accelerate. Cloud print solutions eliminate the need for print servers while enabling secure printing from any device or location. With many SMBs working with hybrid teams, cloud printing has become essential for supporting flexible work arrangements.
3. Enhanced Security Features: As cyber threats evolve, printer security has become even more important. Modern MFPs now include advanced security features like automatic firmware updates, real-time threat detection, and zero-trust network access. These protect your customers’ sensitive documents from increasingly sophisticated cyber attacks targeting print infrastructure.
4. Sustainability Solutions: Environmental concerns are driving demand for eco-friendly print solutions. Today’s energy-efficient printers with automated power management can reduce energy consumption by up to 30%. Features like default duplex printing and toner-saving modes help SMBs meet their sustainability goals while reducing costs.
5. Mobile-First User Experience: With mobile devices dominating the workplace, printer interfaces have evolved to mirror smartphone simplicity. Touch-screen controls, mobile print apps, and voice commands make printing more intuitive for users of all tech skill levels.
6. Automated Supplies Management: Smart printers now monitor toner supply levels and automatically send orders for replacements before running out. This predictive maintenance approach ensures zero downtime for your customers while creating recurring revenue opportunities for dealers.
7. Integration with Business Applications: Modern MFPs seamlessly integrate with popular business applications like Microsoft 365, Google Workspace, and accounting software. This allows businesses to scan documents directly into their workflow systems, improving efficiency and reducing manual steps.
8. Data Analytics and Reporting: Built-in analytics tools provide detailed insights into print usage, costs, and environmental impact. This helps your customers optimize their print environment and justify technology investments with hard data.
Businesses today are looking for a partner they can trust to help them navigate the complexities of modern technology—someone who understands their needs and can recommend solutions that boost efficiency without breaking the budget. By staying on top of the latest tools and innovations, you can help your clients adapt and thrive in an ever-evolving business landscape.
About ISI
Impression Solutions Inc. is a value-add, full-service distributor of printing and imaging solutions. ISI offers their dealers, resellers and their end users unparalleled service and support as an OEM full line authorized distributor of Kyocera monochrome and color printers, MFPs, Wide Format Printers, printer accessories, printer supplies and customized printing solutions.
Recent launches include Virtual Inventory Services and IS Docs, a turnkey Document Management program for Imaging Dealers to grow their monthly recurring revenues (MRR).
ISI maintains a full inventory of over 2,200 SKUs of printer products ready for same-day shipment from their 35,000 square feet of warehousing space in 5 distribution centers from coast to coast.
